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If you run an online store or a small business site, adding professional services for business phones can help you grow the business. You can use it to build better client relationships through sales and technical support provided over the phone.
Usually, you can only add your landline or mobile number to your WordPress site and use it to receive customer calls. However, your phone number won’t look professional, and you won’t be able to connect effectively.
Add the right business phone services to:
- You can easily track call duration, wait times, and total use.
- Most work phone services come with call forwarding, caller ID, call waiting, call routing, call recording, and more.
- Share one number between multiple users simultaneously (auto-reply lets you route calls to the first available representative)
- You can use an office phone, mobile phone or computer to receive and make calls
- Easily add new staff without contacting my technician.
Commercial phone systems transmit audio over the Internet (VoIP systems), meaning you can take your local or toll-free number anywhere you want. All you’ll need is a high-speed Internet connection. However, let’s look at the best business phone services you can use with your WordPress website.
Nextiva is the best business phone service in terms of features and effortlessness of use. They offer a wide range of parts, with a fast setup and reasonable prices. It comes with a simple web-based management panel that makes it easier for small business owners to manage a unified communications platform such as professionals.
Nextiva’s VOIP phone service for minor businesses includes progressive call routing, unlimited free local calls, voice mail to email and text, online fax, text messages, and more.
You can also get a free local or toll-free number, free number conversion, and all standard features such as caller ID, call forwarding, routing, custom welcome greeting, and more. As a platform, Nextiva also offers other powerful features, including CRM, live chat, online surveys, communication analytics and other solutions that work well with the work phone system.
Nextiva’s business phone service price starts at $19.95 per user per month. It gets cheaper while adding more users. You can also create a prepaid account to save more money.
Your team has been able to better serve your customers with a multi-potential cloud phone, video conferences, group messages, a call centre, and more.
RingCentral is a business phone service that has increased in popularity for companies of all sizes. They provide one of the market’s wealthiest small business phone system features. Their work phone platform includes all the standard features you might need, including forwarding calls, caller ID, waiting for and moving calls, and sharing a single line on many mobile devices, and users.
Apart from that, it also arises with video conferences with screen sharing and 1000 free minutes and integration with google’s famous apps G suit, Dropbox, Microsoft and other services. It comes with simplified cloud management, making it very easy to set up and manage your calls.
GrassHopper for Phone Services
GrassHopper offers virtual phone numbers via VOIP phone service, which is great for solo and small businesses. A virtual phone number can forward calls to any phone number or mobile device. However, you will still need a regular phone line for outgoing calls.
They provide intuitive web and mobile applications to manage your account and phone service. You can use multiple extensions to your number and choose from free local phone numbers. It provides local and free numbers from the United States, Canada and the United Kingdom.
GrassHopper comes with standard features such as call forwarding, routing, waiting, call suspension music, voicemail to send emails and more. It’s ideal for remote teams because you can add extensions that can be used from anywhere using mobile or desktop apps.
Their plans start at $29.99 monthly with one number and up to 3 extensions.
Phone.com is another good option for phone service for small businesses. It provides a simple web-based dashboard and apps with standard phone service features such as call forwarding, call routing, caller ID, and conference calls.
They include many European countries and Canada in their local call records, making it cheaper to contact them. You can also integrate business phone services into a third-party CRM program such as Salesforce and Zoho.
They have two pricing options paid per minute and unlimited. Pay-per-minute plans start at $12.99 per month, and complete plans start at $22.99 per month.
Vonage for Phone Services
Vonage is another excellent business phone service with many features to make your business connections more efficient.
It is another excellent business phone service with many features to make your business connections more efficient. Apart from VOIP cloud services for standard business, it uses Amazon Chime to integrate online meetings and video conferencing into its platform.
It has a web-based control panel that lets you quickly set up and add new users and manage your calls. It also includes features such as mobile access, making it suitable for remote teams without hardware requirements.
Their mobile plan is $19.99 per user per month but has limited features. The premium $29.99 and the $39.99 advanced program provide you with the best features and usage limits.
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